Even if it’s necessary, it never gets easier. Disclosing similar situations: “I was also conflicted about returning to work after the birth of my son.” “I had the responsibility of terminating some of my personnel, due to downsizing, over the last two years.Waiting to disclose your opinion: “Tell me more about your proposal to reorganize the department.” “Can you please provide some history for me regarding your relationship with your former business partner?”.Asking specific questions: “How long do you expect your hiring process to last?” “What is your average rate of staff turnover?”.Which aspect of his critique was most disturbing?” “It’s clear that the current situation is intolerable for you. Asking open-ended questions: “I can see that John's criticism was very upsetting to you. Active listening involves giving verbal and nonverbal cues to the speaker to show that you are engaged in the conversation.I appreciate your time in speaking to me.” Brief verbal affirmation: “I understand that you'd like more frequent feedback about your performance.” “Thank you.Paraphrasing: “So, you're saying that the uncertainty about who will be your new supervisor is creating stress for you.” “So, you think that we need to build up our social media marketing efforts.”.Demonstrating concern: “I'm eager to help I know you're going through some tough challenges.” “I know how hard a corporate restructuring can be.Asking questions and asking for clarification about what the. The first step is to understand the basic listening skills, the three A’s. Like any other skill, one must sincerely understand the dos and don’ts of listening and act accordingly to become a better listener. Learning practical listening skills is not easy.
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